Delete your account
- 1 Open Pockito and go to Profile.
- 2 Open Settings.
- 3 Scroll to the bottom and tap Delete Account.
- 4 Choose Delete Everything or Delete Account Only.
- 5 Confirm. Your account and its data are removed straight away.
Which option to choose
Both options delete your cloud account. They differ in what happens to the copy on your phone.
Delete data without deleting your account
Your account stays open.
- Profile, then Settings, then Delete All Data removes all of your data permanently.
- In Auto-Track settings, Delete all auto-tracked transactions clears the capture queue and the senders and apps you picked. Transactions already saved stay in your history.
- Any single transaction can be deleted from your history at any time.
If you no longer have the app
Email support@pockitoai.app from the address on your account and ask us to delete it. We confirm the request and delete the account within 30 days.
What gets deleted
- Your account and sign-in details, including your name and email address
- Your transactions, categories, accounts, budgets and bills
- Your automations and auto-tracking settings, including the bank senders and apps you chose
- Everything automatic tracking captured
What we keep
- Deletion is immediate. We keep no backup copies, so there is no retention period and nothing that can be restored afterwards.
- Payment and tax records that the law requires us to keep are the one exception. They do not show what you spent your money on inside the app.
- Google Play bills your subscription, not us. Deleting your account does not cancel it. Cancel it in the Play Store under Payments and subscriptions.